Where the load is prepared
Kitchen, linen store or supply room. Confirm who loads the cart, checks it and sends the robot on its way.
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Application 04 / 06 · Planning guide
Care logistics. Support the work behind care.
Non-clinical movement of meals, linen and supplies between kitchens, stores and wards, planned around corridors, doors, lifts and the people who use them.
Planning guide · Project enquiries · Equipment confirmed per project
Fig. 04 · Logistics robot with cartMoving partSheet 04 / 06
The buyer question
Could a logistics robot help your facility?
Hospitals and aged care facilities move meals, linen, consumables and waste all day, often along the same corridors. A mobile robot can take a defined part of that movement, so staff spend less time pushing trolleys and more time with the people they care for.
These applications are facility operations and logistics only. They do not involve diagnosis, treatment, medication decisions or clinical care. This guide explores the questions; it does not offer a particular model.
Keep it non-clinical
Define the task in operational terms: what is carried, from where, to where, how often and by whom today. Typical candidates are meal trolleys from the kitchen, clean linen from the store, returns to central supply and general consumables to a ward or wing.
Anything that involves patient identification, medication, specimens or clinical decisions stays with your clinical processes and governance. Keep it out of the first project.
Choose one route and walk it
Corridors and crossings
Note corridor widths, parked equipment, fire doors, cleaning times, and the periods when corridors are busiest.
Who receives it
Define where the cart stops, who unloads it, how the robot returns and what happens if nobody is there.
Doors, lifts and access control
- Automatic doors and lifts: establish whether the robot can call them, who integrates that, and what the fallback is when integration fails.
- Access control: secure wards, dementia units and after-hours zones need explicit rules about where a robot may and may not go.
- Infection control: agree how the robot and its carts are cleaned, by whom and how often, under your existing procedures.
- Charging and parking: a location that does not block a corridor, an exit or an emergency route.
- Power and network: connectivity along the whole route, including lifts and basements.
Residents, patients and staff
Walk the route with the people who use it. Residents with mobility aids, visitors, cleaning staff and clinical teams all share the corridor. Observe speed, noise, how the robot signals its intentions and how it behaves when blocked.
Plan training, emergency stop procedures and manual recovery for every shift that will meet the robot, including nights and agency staff. Relevant duty holders keep their safety responsibilities; an assessment or training does not transfer them.
Governance, privacy and a measured trial
Involve facilities, clinical governance, infection control, WHS and IT early. Keep patient and resident information off the robot and out of your enquiry to us; the task description is enough.
| Measure | What it helps establish |
|---|---|
| Completed deliveries | Whether the route works under real conditions, including lifts and doors. |
| Staff time | Time spent loading, unloading, recovering and waiting, compared with the current method. |
| Corridor incidents | Near misses, blockages and complaints from residents, visitors or staff. |
| Cleaning and upkeep | Whether the agreed cleaning, charging and maintenance routine is realistic. |
Prepare a useful brief
What to include in your enquiry
Describe the route, not the patient.
Send the facility type and state, the task and route you have in mind, approximate distances, doors and lifts involved, busy periods, who loads and receives today, and the improvement you are looking for. Please leave out any patient, resident or health information.
Start a healthcare & aged care briefSources behind this guide
Reviewed October 2026. Manufacturer and regulator material illustrates application possibilities and operating considerations only; it does not indicate a Galilei supply relationship or product availability.
Keep exploring
Start a conversation
Bring the task. Start the conversation.
Share your site, the current workflow and the outcome you want to improve. Equipment and any supply or support arrangements require confirmation.
Start a project brief
info@galileirobotics.com.au
Project enquiries only. Equipment, availability and any supply or support arrangements require confirmation.